Director of Case Management

2 weeks ago

Gainesville, Florida, United States HCA Florida North Florida Hospital Full time
Job Summary

We are seeking a highly skilled and experienced Director of Case Management to join our team at HCA Florida North Florida Hospital. The successful candidate will be responsible for managing and coordinating department activities, ensuring staff compliance with organizational policies and external regulatory agencies, and taking leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies.

Key Responsibilities
  • Direct and evaluate departmental operations, including the case management model, staffing, use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
  • Allocate resources to effectively staff department and meet productivity and quality goals.
  • Responsible for oversight of CM core functions and practice.
  • Ensure the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
  • Work with the Facility CFO and Division CM Leader to achieve established goals and expectations.
  • Assess and improve the departments performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
  • Ensure compliance with policies and SOP.
  • Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
Requirements
  • Bachelor's degree, required.
  • Master's degree in Nursing, Health Administration, or Business Administration, preferred.
  • Either Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW), required.
  • 3+ years experience in overall acute care Hospital Case Management, preferred.
  • 2+ years experience in case management leadership, preferred.
About Us

HCA Florida North Florida Hospital is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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