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Service Director

2 months ago


Brooklyn, New York, United States F&F Pizzeria Full time
About the Role

F&F Pizzeria is seeking a seasoned Service Director to lead our front-of-house operations. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Leadership: Provide guidance and support to our team members to ensure seamless service delivery.
  • Customer Experience: Foster a culture of hospitality and ensure that every guest leaves with a positive impression.
  • Operations: Oversee the day-to-day operations of our restaurant, including staff management, inventory control, and quality assurance.
  • Problem-Solving: Proactively identify and resolve any issues that may impact customer satisfaction or business performance.
  • Communication: Develop and maintain strong relationships with our team members, suppliers, and partners.
Requirements
  • Experience: Minimum of 2 years in a leadership role in the food and beverage industry.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Knowledge: Strong understanding of food and beverage operations, including inventory management and quality control.
  • Education: High school diploma or equivalent required; degree in hospitality or a related field preferred.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
  • Collaborative Environment: A collaborative and dynamic work environment, with a team of passionate and dedicated professionals.