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Lead Retail Supervisor

2 months ago

Cape Coral, Florida, United States The Salvation Army Full time
Job Summary

We are seeking a highly skilled and experienced Lead Store Clerk to join our team at The Salvation Army. As a key member of our retail operations team, you will be responsible for leading and managing a team of Store Clerks, ensuring excellent customer service, and maintaining a high level of store appearance and organization.

Key Responsibilities
  • Lead and manage a team of Store Clerks, providing guidance and support to ensure excellent customer service and store operations.
  • Plan, schedule, and assign work tasks to Store Clerks, ensuring efficient use of resources and meeting sales targets.
  • Train and develop Store Clerks in sales techniques, customer service, and store operations.
  • Assist customers with donations, purchases, and other inquiries, providing a positive and welcoming shopping experience.
  • Prepare sales records, bank deposits, and other administrative tasks as required.
  • Monitor and maintain store appearance, organization, and security, ensuring a safe and welcoming environment for customers and staff.
Requirements
  • High School diploma or equivalent.
  • One year of progressively responsible experience in a retail store environment.
  • Ability to read, write, and communicate in English.
  • Physical ability to stand for long periods, lift up to 25 pounds, and operate a cash register.
Benefits
  • Medical, dental, and vision insurance.
  • Paid time off (PTO) and holiday pay.
  • Life insurance.
  • Retirement plans.