Service Director
4 weeks ago
WS New York is a restaurant and private club concept in Hudson Yards, offering unparalleled access to fine wines and spirits, world-class dining, and unique cultural events.
This is an exceptional opportunity to be part of a team of passionate hospitality professionals, supporting the growth and development of Team Members and providing opportunities for education and advancement in the hospitality profession.
We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period.
Responsibilities:- Manage daily operations of the Club and Tavern, maintaining a consistent management presence during service.
- Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club.
- Uphold service standards while growing the culture at WS.
- Teach product knowledge and inspire a team to achieve more every day.
- Control labor via schedule control and effective management of the business.
- Lead from the front in creating memorable experiences for guests and staff.
- Create a strong regular base in The Tavern and maintain a healthy membership in the club.
- Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member.
- Experience working with a door team in a fine dining and/or hotel environment.
- Positive attitude, sense of responsibility, and ownership of the position.
- Appetite for creating memorable experiences for our guests and members.
- Ability to stay calm and positive under pressure.
- Detail-oriented with writing, communication, and phone etiquette skills.
- Team-oriented with a strong sense of punctuality, reliability, and professionalism.
- Computer literacy and proficiency with Microsoft Office.
- Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize, and stay organized in a high-volume atmosphere.
- Must display the image and philosophy set forth by the owner and restaurant management.
- Fluent in both written and spoken English.
- Ability to safely lift and easily maneuver items up to 30 pounds.
- Ability to work in a standing position for long periods of time.
- Must be comfortable with repetitive motions.
In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine.
WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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