Clinical Operations Coordinator

3 weeks ago


Detroit, Michigan, United States Henry Ford Health System Full time

As a Clinical Operations Coordinator at Henry Ford Health, you will play a vital role in ensuring the smooth operation of our patient registration activities. Under general supervision, you will follow standard operating procedures for patient reception, face-to-face check-in and check-out, preregistration, insurance verification, cash collections, chart reconciliation, and patient discharge.

You will actively contribute to an organizational culture committed to the highest degree of service excellence standards to all customer groups. Your ability to work effectively with populations of diverse backgrounds and ages will be essential in providing exceptional patient care.

Key responsibilities include:

  • Performing calculations and completing forms
  • Extensively utilizing computer information systems
  • Working with detailed information and maintaining confidentiality
  • Interacting with patients, visitors, medical staff, and other clinic and/or hospital personnel
  • Discussing general financial responsibilities with patients and connecting them with the Customer Service Center
  • Working successfully in a fast-paced environment with frequent interruptions
  • Collaborating with team members to achieve common goals

Requirements include:

  • High School Diploma or equivalent
  • Basic computer skills, including knowledge of software and navigation
  • Ability to work effectively in a team setting and be supportive of team members
  • Dependable and punctual
  • Strong organizational skills and ability to multi-task

This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional patient care. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this role.



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