Supervisor Case Management Lead

4 days ago


Pontiac, Michigan, United States McLaren Health Care Full time
Job Summary:

This is a challenging and rewarding opportunity to lead the Case Management Department and supervise a team of case managers. As a Supervisor Case Management, you will be responsible for overseeing the day-to-day operations of the department, ensuring that all case management services are provided in a safe, efficient, and cost-effective manner.

Key Responsibilities:
  1. Assign work to employees and direct the workflow in the Case Management Department.
  2. Manage workload, supervise case managers and support staff, and resolve daily challenges that present during assigned shifts.
  3. Ensure accurate, timely, and appropriate case management services, in compliance with all healthcare regulatory requirements and applicable state and federal laws.
  4. Collaborate with other hospital departments to promote cooperation and efficiency in providing patient's case management needs.
  5. Maintain inventory of supplies necessary to provide services.
  6. Ensure policies and procedures regarding case management activities are followed.
  7. Provide daily supervision of operations, including performance management of the staff and problem resolution.
  8. Actively participate in and support education programs and scholarly activity.
  9. May perform the functions of a case manager as needed.
  10. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  11. Perform other related duties as required and directed.
Qualifications:

This role requires a Bachelor's degree from an accredited school of nursing and State of Michigan licensure as a Registered Nurse (RN). Five years of acute care clinical experience and two years of utilization review experience are also required.

Basic Life Support (BLS) certification as a Healthcare Provider by the American Heart Association or equivalent through the Military Training network (MTN) is preferred.

Knowledge, Skills, and Abilities:

This role requires extensive knowledge of healthcare regulatory, reimbursement, and accreditation systems.

Physical Requirements:

This role requires sedentary work, with lifting of 10 pounds maximum and frequent lifting and/or carrying of small tools and dockets.



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