Customer Service Representative

2 weeks ago


West Jordan, Utah, United States Mountain America Credit Union Full time

At Mountain America Credit Union, we value exceptional service and strive to create life-changing experiences for our members. We offer a competitive starting salary of $16.75 per hour, with opportunities for increases based on experience and performance. Our team is dedicated to providing top-notch support and ensuring that our members feel valued and cared for.

About the Role

This position will be responsible for delivering exceptional member service by assessing needs, advising, and assisting in transactions. The ideal candidate will have at least six months of customer service experience and a high school diploma or equivalent. They should also possess industry knowledge and be proficient in Microsoft Office Suite.

In this role, you will:

  • Provide exceptional member service by assessing needs and offering solutions
  • Maintain accurate records and ensure compliance with policies and procedures
  • Develop and maintain relationships with members to promote credit union products and services
Requirements

To be successful in this role, you must have:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and multitask effectively
  • A strong understanding of financial services and products
  • The ability to work independently and as part of a team

We offer a comprehensive benefits package, including medical, dental, and 401(k) plans, as well as tuition assistance and professional development opportunities.



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