Senior Service Associate
2 months ago
Job Summary:
We are seeking a highly skilled and detail-oriented Senior Service Associate to join our team at UPS. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring accurate and efficient package handling, and maintaining a safe and productive work environment.
Key Responsibilities:
- Provide excellent customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Operate various pieces of material handling equipment, including pallet movers, stand-up forklifts, and order pickers, to efficiently move packages throughout the warehouse.
- Utilize radio frequency (RF) scanners to accurately track and manage inventory, ensuring that packages are properly labeled and stored.
- Perform all tasks with a high level of accuracy and attention to detail, working independently with minimal supervision.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and inclusive work environment.
- Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date on company policies and procedures.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of experience in a warehouse or logistics environment, with a focus on customer service and material handling.
- Ability to lift up to 70 pounds and stand for long periods, with frequent bending and reaching.
- Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
- Basic computer skills and proficiency in Microsoft Office applications.
What We Offer:
- Competitive hourly rate and opportunities for overtime pay.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Opportunities for career advancement and professional growth.
UPS is an Equal Opportunity Employer:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. We welcome applications from diverse candidates and are an equal opportunity employer.
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