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Store Lead

2 months ago

Salt Lake, Utah, United States Tailored Brands Inc Full time
About the Role

We are seeking a highly motivated and experienced Store Lead to join our team at Tailored Brands Inc. As a Store Lead, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities
  • Leadership and Coaching: Partner with the Store Management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
  • Modeling Company Values: Model company values and lead by example as an active coach, communicating priorities and sales-driving information effectively to ensure store staff is equipped to maximize business.
  • Performance and Operational Excellence: Support the management team in achieving store business plans, including sales, customer service, and operational goals, and participate in driving business outreach opportunities.
  • Customer Experience: Assist in training the store team on customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
Requirements
  • Experience: Minimum of 1 year of retail or sales experience.
  • Skills: Strong organizational and leadership skills, excellent written and verbal communication skills, and the ability to train and develop high-performing store teams.
  • Physical Requirements: Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.
About Us

Tailored Brands Inc. is a leading provider of clothing and accessories for men and women. We are committed to providing our customers with exceptional service and quality products. We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.