Assistant Store Manager
3 weeks ago
About the Role:
The Assistant Store Manager will play a key role in supporting the Store Manager in the overall operation of the store. This includes controlling all activities related to the store's operation, ensuring a clean and orderly store environment, and maintaining well-documented financial controls.
Key Responsibilities:
* Handles multiple sales and assists Customer Service Associates in building sales
* Opens and closes the store
* Assists the Store Manager in creating an effective sales team, including motivated and knowledgeable sales staff, and a sales floor that is adequately covered
* Supervises departmental staff and new hires, and conducts coaching sessions
* May act on behalf of the Store Manager in 40/80 reviews and communicate with buyers regarding merchandise
Requirements:
* 2+ years of experience in a lead or management role in a fast-paced retail environment or in retail training
* Excellent communication and people skills
* Ability to multitask and problem-solve
* Advanced computer skills, including Microsoft Office (Word, Excel, PowerPoint, Publisher)
Competencies:
* Judgment/Decision Making: Demonstrates consistent logic, rationality, and objectivity in decision-making
* Communication - Oral: Communicates effectively one-to-one, in small groups, and in public speaking contexts
* Organization/Planning: Plans, organizes, schedules, and budgets in an efficient and productive manner
* Business Literacy: Understands and absorbs new information, stays current with developments in the field, and shares new knowledge with others
* Customer Focus: Regularly monitors customer satisfaction, meets internal and external customer needs, and establishes 'partner' relationships with customers
* Work Ethic/Integrity: Remains consistent in terms of what one says and does, earns trust of coworkers, and maintains confidences
* Initiative: Seeks out and seizes opportunities, goes beyond the 'call of duty,' and finds ways to surmount barriers
* Collaboration/Teamwork: Cooperates with staff at all levels of the organization, willingly reaches out to staff and customers to share information and expertise, and works to overcome geographic, departmental, and/or Affiliate boundaries
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is required to sit and climb or balance. The employee must regularly lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
FLSA Status: Hourly - Overtime may be approved by the Regional Director in writing
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