Customer Service Representative

3 weeks ago


Plano, Texas, United States Henrie Agency Full time
Job Opportunity

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, while also driving business growth and revenue.

About the Role

  • Provide exceptional customer service and support to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients, carriers, and mentors, ensuring a high level of satisfaction and loyalty.
  • Work closely with uplines and carriers to prepare quotes and present them to clients, ensuring accurate and competitive pricing.
  • Assist clients with the application process, ensuring a smooth and efficient experience.
  • Consult openly and honestly with mentors and leaders, seeking guidance and feedback to improve performance and drive growth.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements and company policies.

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred.
  • 2+ years of experience in customer service, sales, or a related field.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in Microsoft Office and other software applications.

What We Offer

  • Competitive salary and commission structure.
  • Opportunities for advancement and professional growth.
  • Comprehensive training and development programs.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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