Admissions Coordinator

6 days ago


Worcester, Massachusetts, United States Hospital for Behavioral Medicine Full time
About the Role

The Intake Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. This involves working closely with A&R Clinicians, Coordinators, and Director to coordinate assessments, initiate Intake paperwork, and obtain insurance information. The goal is to ensure a smooth transition into the admission process.

This includes:

  • Receiving referral calls, obtaining minimal demographic information, and referring the call to the appropriate source or scheduling an assessment.
  • Processing all requests for information and external referrals.
  • Completing pre-certifications as needed.
  • Assisting in arranging for patient admission, including alerting the business office staff to begin verifying benefits, initiating calls to physicians, and performing other related tasks as directed by the Case Manager.
  • Determining which Releases of Information are required and processing them accordingly, per policy.
  • Assisting in obtaining necessary records and information.
  • Supporting the maintenance of all statistics and providing data for the Outcome Study and other assigned projects.
  • Maintaining good communication with the Utilization Review, Business Office, and other staff as necessary.


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