Technical Specialist

2 weeks ago


Dallas, Texas, United States S&P Global Full time
About the Role

We are seeking a highly skilled Technical Specialist to join our Customer Success team. As a Technical Specialist, you will play a critical role in assisting users with technical issues related to our Regulatory & Compliance suite of products.

Key Responsibilities
  • Troubleshoot and resolve technical problems reported by users
  • Provide technical support for clients using our Reg and Compliance solutions
  • Collaborate with internal teams to enhance product functionality
  • Conduct training sessions for clients on system usage
  • Document support processes and client interactions
What We're Looking For
  • Proficiency in SQL and understanding of API architecture
  • Strong client-facing and communication skills
  • Ability to work collaboratively in a team environment
Why Work with Us

At S&P Global, we are committed to providing our employees with a supportive and inclusive work environment. We offer a range of benefits, including health and wellness programs, flexible downtime, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply for this exciting opportunity.



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