Shift Leader
4 days ago
As a Shift Leader at Insomnia Cookies, you will be responsible for leading the bakery team during nighttime shifts. Your primary goal is to ensure seamless operations, providing exceptional customer service and quality products to our guests. You will support store leadership by maintaining operations, communicating pertinent information, and monitoring production efficiency.
Key Responsibilities:
- Provide outstanding customer service and quality products
- Support store leadership and maintain operations
- Monitor production efficiency and communicate pertinent information
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- Manage cash handling and deposits
Requirements:
- At least 1 year of working experience in a customer service focused role
- Point of Sale systems experience
- Outstanding communication, time management, and people skills
- Outgoing/friendly/patient demeanor
- Detail focused and results-oriented
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
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