Customer Service Representative

3 weeks ago


Union, Kentucky, United States Total Quality Logistics Full time

Key Responsibilities:

As a Customer Service Coordinator at Total Quality Logistics, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Drop Trailer, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be responsible for providing exceptional customer service, resolving issues, and ensuring timely delivery of shipments. Your expertise will be crucial in maintaining strong relationships with customers and driving business growth.

What You Will Learn:

Through our comprehensive training program, you will gain in-depth knowledge of transportation modes, shipping procedures, and customer service best practices. You will develop strong analytical and problem-solving skills, enabling you to effectively manage complex issues and provide innovative solutions.

Why Choose Total Quality Logistics:

At Total Quality Logistics, we value our employees and offer a dynamic work environment that fosters growth and development. Our team is dedicated to delivering exceptional service and exceeding customer expectations. If you are passionate about logistics, customer service, and continuous learning, we encourage you to apply for this exciting opportunity.



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