Retail Sales Associate

6 days ago

Evergreen Park, Illinois, United States Pete's Fresh Market Full time

Job Summary: As a Cashier at Pete's Fresh Market, you will be responsible for providing exceptional customer service to all guests at the Point of Sale (POS). You will ensure each customer leaves the store with an outstanding experience, while delivering fast, friendly, and accurate transactions. You must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. This position requires adhering to all procedural guidelines set by the Front End Department and the company. As a team member of Pete's Fresh Market, it is essential that you exemplify the company's Four Pillars of Value: Aesthetic, Quality, and Customer Service.

Key Responsibilities:

  • Must have a complete knowledge of all produce codes, bakery codes, and an extensive understanding of weekly sale items, company coupon policy, and other store policies required during check-out.
  • Issues receipts, refunds, credits, rain checks, or change due to customers.
  • Receives payment by cash, check, credit cards, gift cards, or automatic debits.
  • Operates cash register by passing price-coded items across an electronic scanner to record price, enter in PLU or UPC manually, compile printed lists, and display the cost of customer purchases, tax, and rebates on the monitor screen.
  • Maintains clean and orderly checkout areas and ensures no personnel items are in the area.
  • Ensures all service standards are frequently met and often exceed company expectations.
  • Assists with actual store operation activities, such as stocking shelves, assisting with customers, and cleaning, depending on business needs.
  • Assists baggers in bagging groceries, depending on store needs.
  • Must possess the knowledge and skills to understand how to effectively use the POS system, including but not limited to transactions involving WIC coupons, manufacturer coupons, EBT, cash, check, and debit card purchases.
  • Responsible for an accurate account of all tendered cash, credit, check, EBT, coupon, gift certificate, etc. that are processed through their register.
  • Must accurately balance their assigned cash drawer at the end of their shift.
  • Other duties as assigned.

Requirements:

  • High School Diploma or G.E.D. with 0-3 years of experience in a grocery store or similar retail environment.
  • Must have a valid and up to date Food Handler's Certificate.
  • Must have above-average cash handling and basic math/calculating skills.

Work Environment/Physical Demands:

  • Must have the physical ability to stand for extended periods, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.
  • Occasional high stress when dealing with systems/customers/staff.
  • Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.
  • Must have a reliable source of transportation.

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