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Customer Service Associate

2 months ago

Lawrenceville, Georgia, United States Big Dave's Cheesesteaks Lawrenceville Full time

At Big Dave's Cheesesteaks Lawrenceville, we are seeking a friendly and professional Cashier to enhance our customer experience. As the initial point of contact for our guests, you will warmly greet patrons, assist with inquiries, and efficiently process orders for food and beverages.

This role is situated in a bustling, high-traffic food service setting, requiring an individual who can deliver outstanding customer service consistently. Additional responsibilities encompass maintaining cleanliness in public areas, packaging orders, and performing cash register reconciliations at the end of your shift.

Key Responsibilities:

  • Verify the cash drawer balance at the beginning and conclusion of each shift.
  • Maintain organization and cleanliness in dining, service, and kitchen spaces.
  • Greet customers and provide assistance with menu selections and ordering processes.
  • Communicate order totals, process payments, and provide change as necessary.
  • Ensure prompt delivery of all orders to customers.

Required Qualifications:

  • Basic math skills are essential for accurately processing payments and giving change.
  • Familiarity with computers or experience with POS systems and cash registers is preferred.
  • Ability to multitask, prioritize effectively, and manage time well.
  • Previous experience in a cashier role involving cash handling is advantageous.
  • A passion for customer interaction and strong service skills are essential.