Hotel Customer Service Ambassador

1 week ago


Dunwoody, Georgia, United States AC Atlanta Perimeter Full time
About Us

AC Atlanta Perimeter is a dynamic hotel company that thrives on innovation and teamwork. We believe in creating an environment where associates can grow and excel.

Job Overview

We are seeking a highly skilled Guest Service Representative to join our team at AC Atlanta Perimeter. This role involves delivering exceptional customer service, ensuring seamless guest experiences, and promoting internal growth programs.

Key Responsibilities
  • Customer Service: Provide personalized, friendly service to every guest, addressing their needs with a sense of urgency and concern.
  • Communication Hub: Serve as the primary point of contact for guests, fellow employees, vendors, and external representatives, facilitating effective communication and information exchange.
  • Clerical Duties: Perform basic computer work, reception tasks, and simple accounting duties, maintaining accurate records and files.
Requirements and Qualifications
  • Experience: Must have prior (at least 3 years) Marriott experience and be able to roll up sleeves to assist teams when needed.
  • Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Educational Background: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Physical Demands: Ability to bend, reach, kneel, push, and stretch; lift and/or carry up to 25 pounds; perform tasks for 8 hours while working in a restrictive space/environment.
Benefits and Opportunities

As a valued member of our team, you will enjoy a range of benefits, including competitive salary ($40,000 - $60,000 per year), opportunities for career advancement, and a comprehensive training program. Our company culture values diversity, inclusivity, and community involvement, providing a supportive and engaging work environment.



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