Drain Cleaning and Repair Expert
7 days ago
**Job Summary**
Abacus Plumbing, Air Conditioning & Electrical is seeking a highly skilled and experienced Plumbing Drain Technician to join our team. As a key member of our plumbing services team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in all aspects of drain cleaning and repair.
**Key Responsibilities:**
- Complete all drain cleaning, jetting, and cable work related to drain cleaning in a safe, timely, and efficient manner.
- Educate and assist customers on the importance of sewer inspection, repair, and replacement.
- Understand and meet monthly revenue goals.
- Exhibit a professional and knowledgeable attitude to win new referrals and repeat business.
- Work collaboratively with field technicians, warehouse, dispatch, and management to ensure overall success and profit of Abacus Plumbing, Air Conditioning & Electrical.
- Communicate effectively with camera tech personnel on all pertinent jobs.
- Offer the camera service for every mainline or kitchen stoppage.
- Protect all company drain equipment and jetting equipment against abuse, misuse, and negligence.
- Participate actively in all training exercises, morning meetings, and training of new personnel.
- Keep accurate daily time cards and prepare and complete all incentive pay on a minimum weekly basis.
- Prepare and deliver accurate, precise, and complete documentation on all job sites.
- Ensure Abacus Plumbing, Air Conditioning & Electrical has secured payment for all services rendered.
- Train and mentor apprentices to ensure safe, quick, and accurate installations.
- Maintain and uphold all company policies.
**Requirements:**
- Knowledge of residential and commercial plumbing.
- Professional appearance and grooming are a must.
- Must be able to pass the background check, drug screen, and have the minimum allowable driving record.
- Personable and able to work with a variety of personalities.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communication.
- Able to resolve customer satisfaction issues.
- Must have a strong ethical character with a high level of integrity.
- Constantly dedicated to improving as a technician.
- Competitive individual who can contribute to the team's success.
- Motivated problem solver who can adapt to the ever-changing plumbing environment.
- Must meet the minimum TSBPE requirements to operate a plumbing service vehicle.
**Preferred Qualifications:**
- Basic skills in Microsoft Windows, including Word and Excel.
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