Operations Support Manager
4 weeks ago
Are you a seasoned retail operations professional looking for a new challenge? Do you thrive in fast-paced environments where no two days are the same? We're seeking a highly skilled Operations Support Manager to join our Store Quality Operations Team in Park City, Utah.
About the RoleAs our Operations Support Manager, you'll be the vital link between our VP of Store Quality, Visual Merchants, Talent Development, Store Support Center, and our stores. Your mission is to ensure that each store you support operates at peak efficiency, upholds our high standards, and continues to wow our guests.
Key Responsibilities- Empower Through Training: Lead the charge in delivering top-notch in-store training programs, from leadership development to product knowledge and guest service.
- Master Payroll Management: Keep a close eye on scheduling and payroll expenditures, helping stores stay within budget while meeting all legal requirements.
- Control Expenses Like a Pro: Dive into the details of store expenses, analyze trends, and find ways to improve profitability.
- Optimize Inventory Management: Ensure seamless compliance with the receipt and movement of goods.
- Guard Our Assets: Use our Exception-based Reporting System to monitor loss prevention indicators, audit stores, and ensure everything's in top shape.
- Champion Store Transitions: Partner with our Store Transition Team to coordinate remodels, new openings, and special projects.
- Tackle Special Projects: Every day is different, and you'll be ready to take on any special projects or other duties that come your way.
- 3-5+ years of retail operations leadership experience that showcases your ability to get things done.
- Exceptional communication skills that make you a standout, whether you're presenting to a group or collaborating one-on-one.
- A team player attitude that drives collaboration and results.
- Creative problem-solving skills and the resourcefulness to think on your feet.
- Strong organizational skills and attention to detail that ensure nothing slips through the cracks.
- Proficiency in Microsoft Office Suite and the motivation to drive your own success.
This role requires travel about 25-50% of the time, giving you the opportunity to support stores across various locations.
Physical DemandsThis role keeps you on your toes-literally. You'll need to stand, walk, and use your hands frequently. Occasionally, you'll also reach, climb, balance, stoop, kneel, crouch, or crawl. Lifting and moving up to 35 pounds is part of the job.
Join Our TeamReady to make a difference and grow your career in an exciting, dynamic environment? Apply today and become part of a team that's redefining retail experiences across the nation.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer.
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