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Retail Sales Specialist

2 months ago

North Little Rock, Arkansas, United States Pet Supermarket Full time

Location: Rock Hill, South Carolina

Are you someone who finds joy in the company of animals? If you have a passion for pets and enjoy interacting with customers, this position might be the perfect fit for you. Become a valued member of our team at Pet Supermarket, where your love for animals can shine through in your work.

Key Responsibilities:

  • As a Store Associate, your primary goal is to enhance the experience of both pets and their owners while they shop with us.
  • Deliver exceptional customer service, ensuring that every visitor feels welcomed and valued.
  • Understand the needs of various pets, providing knowledgeable advice on products and care.
  • Assist customers in selecting the right items for their pets, ensuring a smooth shopping experience.
  • Maintain a clean and organized sales floor, contributing to a pleasant shopping environment.
  • Support the management team in daily operations and store initiatives.
  • Engage with customers enthusiastically, helping them find the best products for their pets.
  • Participate in community outreach and education regarding pet care and products.

What We Offer:

  • Opportunities to work with animals daily.
  • Career advancement potential.
  • Ongoing training on products and services.
  • Flexible scheduling options.
  • Employee discounts on merchandise.
  • Minimum hiring age of 16 years.

Essential Duties:

  • Drive sales and enhance customer experiences by demonstrating our service models.
  • Greet and acknowledge each customer promptly and courteously.
  • Assist customers with product inquiries and selections throughout the store.
  • Uphold brand standards to maintain store reputation.
  • Collaborate with team members to achieve sales targets.
  • Ensure the well-being of animals in-store by providing proper care.
  • Restock merchandise and assist with inventory management.
  • Maintain professionalism and a positive attitude in all interactions.
  • Complete additional tasks as assigned by management.

Qualifications:

  • Previous experience in retail or customer service is preferred.
  • A genuine interest in working with animals is essential.

Job Requirements:

  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
  • Must be at least 16 years old.

Physical Demands:

  • This role requires physical activity, including lifting up to 55 lbs regularly.
  • Most tasks will be performed on the sales floor, requiring mobility and active engagement with customers.
  • Work in a stable environment with occasional independent tasks.

Competencies:

  • Customer Focus: Build and maintain effective relationships with customers, ensuring their needs are met.
  • Team Collaboration: Foster a positive work environment and support team efforts.
  • Results Orientation: Strive to exceed performance goals and enhance personal development.
  • Active Listening: Demonstrate patience and understanding in customer interactions.
  • Empathy: Show genuine care for customers and their pets, providing support and assistance.

Pet Supermarket is committed to creating a diverse environment and is proud to be an equal opportunity employer.