Customer Service Representative

4 weeks ago


Cincinnati, Ohio, United States TruPartner Credit Union Full time
About the Role

We are seeking a highly skilled and customer-focused Financial Services Associate to join our team at TruPartner Credit Union. As a Financial Services Associate, you will be the first point of contact for our members, providing exceptional service and support to help them achieve their financial goals.

Key Responsibilities:

  • Provide excellent customer service and support to members
  • Process transactions and perform various financial services
  • Work collaboratively with other departments to ensure seamless member experience
  • Stay up-to-date on products and services to provide informed recommendations to members

Requirements

To be successful in this role, you will need:

  • Previous customer service or related experience
  • Basic understanding of computers and technology
  • Strong communication and interpersonal skills
  • Prior cash handling experience is a plus
  • Bilingual in English/Spanish is preferred

What We Offer

As a Financial Services Associate at TruPartner Credit Union, you can expect:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website at [insert link]. We look forward to hearing from you



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