Customer Service Representative
4 weeks ago
Accurate Courier Services is a national leader in offering medical courier services to prominent healthcare networks. We are seeking a professional Customer Service Representative to join our team.
Key Responsibilities:
- Receive and process customer calls and tickets for routed and on-demand orders.
- Resolve customer complaints and escalate to supervisor as needed.
- Perform quality assurance on courier work to maintain high satisfaction and minimize patient impact.
- Communicate effectively with customers and team members.
Requirements:
- High school diploma or equivalent.
- 1+ year of customer service experience.
- Ability to work in a fast-paced environment and multitask.
- Proficient in computer software and Excel workbooks.
Work Environment:
- Full-time position with a 2:00 p.m. - 10:00 p.m. schedule.
- One location with no remote work option.
- Job type: Full-time.
- Pay: $17.00 per hour.
COVID-19 Considerations:
We take necessary precautions to protect staff and maintain a safe work environment.
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