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PT Retail Sales Associate

2 months ago

Glen Allen, Virginia, United States Home Goods Full time
Job Summary

We are seeking a highly motivated and customer-focused PT Retail Sales Associate to join our team at HomeGoods Store 0486 in Glen Allen, VA. As a PT Retail Sales Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Key Responsibilities
  • Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • Adheres to all operational, merchandise, and loss prevention standards.
  • May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers.
  • Supports and embodies a positive store culture through honesty, integrity, and respect.
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
  • Promotes credit and loyalty programs.
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
  • Initiates and participates in store recovery as needed throughout the day.
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
  • Provides and accepts recognition and constructive feedback.
  • Adheres to all labor laws, policies, and procedures.
  • Supports and participates in store shrink reduction goals and programs.
  • Participates in safety awareness and maintains a safe environment.
Requirements
  • Possesses excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possesses strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.
Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.

Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.