Merchandise Sales Associate

2 weeks ago


Glen Allen, Virginia, United States TJX Companies, Inc. Full time
Job Title: Merchandise Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Merchandise Sales Associate to join our team at HomeGoods. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.


Key Responsibilities:
  • Role model established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment

Requirements:
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

What We Offer:

Our company offers a range of benefits to support your health, well-being, and career growth. Some of the benefits include:

  • Associate discount
  • EAP (Employee Assistance Program)
  • Smoking cessation program
  • Bereavement leave
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union membership
  • Referral bonuses

This position has a starting pay range of $12.00 to $12.50 per hour.
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