Merchandise Sales Associate
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Merchandise Sales Associate to join our team at HomeGoods. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.
Key Responsibilities:
- Role model established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
Requirements:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
What We Offer:
Our company offers a range of benefits to support your health, well-being, and career growth. Some of the benefits include:
- Associate discount
- EAP (Employee Assistance Program)
- Smoking cessation program
- Bereavement leave
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union membership
- Referral bonuses
This position has a starting pay range of $12.00 to $12.50 per hour.
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