Furniture Retail Sales Manager
4 weeks ago
Are you a sales and customer service expert looking for a new challenge? Do you have a passion for delivering exceptional customer experiences and driving sales growth? We're seeking a highly motivated and experienced Sales and Customer Experience Manager to join our team at Rooms To Go.
About the RoleAs a Sales and Customer Experience Manager, you will be responsible for leading our sales team to achieve sales targets and delivering exceptional customer experiences. You will work closely with our sales consultants to develop and implement sales strategies, provide coaching and training, and ensure that our customers receive the best possible service.
Key Responsibilities- Lead and motivate a team of sales consultants to achieve sales targets and deliver exceptional customer experiences
- Develop and implement sales strategies to drive sales growth and improve customer satisfaction
- Provide coaching and training to sales consultants to improve their sales skills and knowledge
- Ensure that our customers receive the best possible service and are satisfied with their purchases and deliveries
- Assist in maintaining a clean, inviting, and well-presented showroom
- Participate in the sales process to enhance the customer shopping experience and utilize the experience to educate sales consultants
- A minimum of 2 years of experience in retail sales management, specifically with experience focused in the furniture industry managing commissioned sales associates
- Strong mentoring, coaching, and development skills with the ability to motivate teams to achieve results
- Strong verbal and written communication skills, with a preference given to candidates that are fluent in both English and Spanish
- Knowledge of computer programs like Outlook, Word, and Excel
- The ability and willingness to work a flexible retail schedule, including days, evenings, weekends, and holidays
With 9,500 employees and growing, diversity is a part of everyday life at Rooms To Go. We're an equal opportunity employer and do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
We offer a comprehensive benefits and perks package, including 401k, company match, vision, dental, health, and life insurance, disability coverage, vacation, holiday pay, employee discounts on furniture, and more. Salary starting at $60,000 per year based on experience.
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