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Customer Service Representative

2 months ago

Dillon, Colorado, United States Amazon Warehouse Full time

Job Overview

We are seeking a highly skilled and customer-focused individual to join our Amazon Warehouse team as a Customer Service Associate. In this role, you will play a critical part in ensuring seamless package delivery and return experiences for our customers.

Duties & Responsibilities
  • Process and prepare customer orders for delivery, including receiving, picking, and stowing packages
  • Provide exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner
  • Maintain a clean, safe, and organized workspace, adhering to Amazon's high standards
  • Manage responsibilities for a Locker+ location, including opening and closing the site, and ensuring a smooth customer experience
  • Utilize technology to sort, scan, and prepare orders for delivery
  • Receive and process truck deliveries, ensuring timely and accurate processing

What it's like at Amazon Warehouse locations

  • A safe and comfortable working environment, with a focus on employee well-being
  • Engagement with customers in various retail environments, providing a positive and personalized experience
  • Physical activity involving customer assistance and package sorting, with a relaxed dress code emphasizing safety and comfort
  • Temperature-controlled and low noise level surroundings, ensuring a productive work environment

Why You'll Love Working at Amazon

Benefits
  • Schedule flexibility, with full-time, part-time, and reduced-time options, allowing you to balance work and personal life
  • Diverse shift options, including overnight, early morning, and weekend shifts, to accommodate your needs
  • Opportunity for Anytime Pay for select employee groups, providing flexibility and financial stability
Workplace
  • State-of-the-art facilities with a focus on safety, providing a secure and healthy work environment
  • An inclusive team environment that supports your growth and development, with opportunities for advancement

Requirements:

  • Minimum age of 18 with fluency in English, ensuring effective communication with customers

How to Get Started

If you are interested in joining our team, please apply through the Amazon hiring portal. For assistance with the application process or inquiries about switching locations, please contact the Application Help team.

Equal Employment

Amazon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.