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Motor Vehicle Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Motor Vehicle Service Representative to join our team at the NYS Department of Motor Vehicles. As a Motor Vehicle Service Representative, you will be responsible for providing exceptional customer service to the public, processing transactions, and ensuring compliance with departmental policies and procedures.
Key Responsibilities- Provide excellent customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner.
- Process transactions, including license and registration renewals, vehicle title transfers, and other related services.
- Operate a cash drawer, handle customer payments, and maintain accurate records of transactions.
- Use computer applications to enter data, process transactions, and generate reports.
- Work effectively in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Collaborate with colleagues to achieve team goals and objectives.
- High school diploma or equivalent required.
- One year of experience in a customer service role, preferably in a government agency or public service setting.
- Ability to work in a team environment and provide excellent customer service.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
This position requires working in a office environment, with frequent interaction with the public. The ideal candidate will be able to work effectively in a fast-paced environment, handle multiple tasks and priorities simultaneously, and provide excellent customer service.