Appliance Sales Expert

2 weeks ago


Dayton, Ohio, United States Lowe's Full time
Job Summary

The Sales Specialist - Appliances is responsible for providing exceptional customer service and sales expertise to customers in the appliance department. This role requires a strong understanding of appliance products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide expert advice and guidance to customers on appliance products and services
  • Ensure that displayed merchandise is accurately represented and up-to-date
  • Engage in safe work practices and operate store equipment properly
  • Meet or exceed sales goals and targets
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
Requirements
  • High school diploma or equivalent required
  • 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience required
  • Ability to lift 25 pounds without assistance and may lift over 25 pounds with or without assistance
  • Availability to work morning, afternoon, and evening shifts, any day of the week
Preferred Qualifications
  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales
  • 2 years of experience identifying and selling products based upon customer needs or plans
  • 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans
  • 2 years of experience in a sales environment with required sales goals or metrics
  • 1 year of employment with Lowe's as a Sales Specialist
  • 1 year of experience selling appliances

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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