Marketing Analyst
2 weeks ago
Columbia University is seeking a highly skilled Marketing Analyst to join its Office of Alumni Relations & Development. The successful candidate will play a pivotal role in the Marketing Analytics & Performance team, contributing to the analysis of marketing data and the measurement of performance.
Key Responsibilities- Evaluate the effectiveness of marketing campaigns by analyzing key performance metrics such as conversion rates, click-through rates, and return on investment (ROI) to measure the effectiveness of marketing initiatives.
- Use campaign attribution, tagging, measurement solutions, and other performance data to identify and track priority audiences' behavior and marketing campaign performance.
- Generate and share regular reports on marketing performance, highlighting key metrics and trends. Present findings and recommendations to key stakeholders in a clear and actionable manner.
- Perform deep audience segmentation, support personalization project, and analyses of marketing campaigns that inform multivariate testing and other dynamic content strategies.
- Provide recommendations based on data-driven analysis, constituent insights, and insights on customer preferences to optimize marketing campaigns.
- Assist in overall 'test and learn' agenda through scalable A/B testing experiments that assess the impact of different marketing strategies or elements. Analyze results and recommend adjustments for optimization.
- Collaborate with the Insights and Analytics team to promote and expand the use of marketing data to support work across the four marketing pillars: awareness, engagement, giving, and loyalty; foster a data-driven marketing culture across the OAD.
- Design proposals for research studies, such as surveys, focus groups, and competitor analysis, to gather insights that inform constituent-centric marketing strategies and decision-making.
- Work with third-party vendors to conduct market research and other projects when appropriate.
- Support the integrity, quality, and accessibility of marketing research data in close partnership with data and technology teams.
- Keep up to date with emerging marketing data best practices and industry standards to ensure ongoing compliance and best practices.
- A bachelor's degree in marketing, business, statistics, or related field is required.
- A minimum of four (4) to six (6) years of related work experience (i.e., digital marketing, data science/analytics, business analysis, or marketing performance) required.
- Proven experience in marketing data analysis and performance measurement.
- Detail-oriented, with careful attention to data accuracy.
- Has a strong understanding of cross-channel attribution and connecting success and impact of campaign performance across different platforms (e.g. web, email, social and paid media).
- Familiarity with A/B testing, campaign attribution, and audience segmentation techniques.
- Excellent communication and presentation skills. A strong command of presenting data insights to non-technical stakeholders and using appropriate data visualization tools (e.g. PowerBI, Tableau, pivot tables, charts and graphs) to communicate meaningful marketing campaign performance a must.
- Ability to translate complex data findings into actionable business insights.
- Excels in collaborating effectively with cross-functional teams, demonstrating a passion for lifecycle marketing and creatively proposing new solutions and ways of thinking.
- Strong organizational and project management skills.
- Knowledge of emerging marketing data best practices and industry standards.
- Advanced degree desirable.
- High level of proficiency with analyzing and segmenting data in Excel and other spreadsheet tools; a high degree of flexibility and initiative required. Experience with Google Analytics, Power BI, Tableau, SQL a plus.
- Experience with enterprise-level CRM tools and marketing automation platforms (e.g., Salesforce) preferred.
- Subject to business needs, the Office of Alumni and Development supports a hybrid work arrangement for this position. Options will be discussed during the interview process.
- Columbia University is committed to the hiring of qualified local residents.
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