Phlebotomist - Patient Service Centers

1 week ago


Needham, Massachusetts, United States Mount Auburn Hospital Full time
Job Summary

We are seeking a skilled Phlebotomist to join our team at Mount Auburn Hospital. As a Phlebotomist, you will be responsible for performing specimen collections, providing exceptional customer service, and being the face and voice of our laboratory to patients.

Key Responsibilities
  • Perform venipunctures, including blood culture collection, and fingersticks, ensuring proper ID/labeling of specimens and using vein preservation techniques.
  • Perform and report bleeding times according to standard operating procedures.
  • Ensure adequate stocking of supplies and report needs to phlebotomy leaders.
  • Transport specimens from site of collection to site of testing.
  • Participate in laboratory programs for QA, competency, mandatory training, and continuing education.
Requirements
  • High School diploma or GED required.
  • Registration preferred: ASCP Registered, Certificate 1 preferred: NCA Certification.
  • 0-1 years related work experience required.
  • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Competencies
  • Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families, and other medical center staff; and respond to basic questions.
  • Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families, and medical center staff in response to routine questions.
  • Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures with the ability to use them in routine situations. Specialized knowledge not required.
  • Team Work: Ability to interact respectfully with other employees, professional staff, and/or external contacts to offer ideas, identify issues, obtain information, or deliver services.
  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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