Tier II Desktop Support Engineer
3 weeks ago
Job Summary
We are seeking an experienced senior help desk technician to join our team. This role involves providing high-quality technical support to our clients, resolving complex technical issues, and collaborating with colleagues to drive innovation.
Key Responsibilities
- Provide technical support via phone, email, or remote access.
- Analyze and resolve customer system problems through troubleshooting and research.
- Develop and implement process improvements to enhance efficiency and productivity.
- Communicate effectively with customers to understand their needs and expectations.
Requirements
- Minimum 5 years of experience in IT support, preferably in a similar role.
- Strong knowledge of Microsoft operating systems and desktop applications.
- Exceptional problem-solving skills, with the ability to think critically and creatively.
- A collaborative mindset, with a focus on delivering exceptional service.
Salary & Benefits
Competitive salary: $85,000 - $100,000 per year, depending on experience.
Generous benefits package, including medical, dental, vision, and 401(k).
-
Tier II Support Engineer
4 weeks ago
New York, New York, United States Lincoln IT Full timeAbout the RoleThis is an exciting opportunity for a skilled IT professional to join our team at Lincoln Computer Services. As a Tier II Support Engineer, you will be responsible for providing phone support and remote remediation for workstation issues, as well as troubleshooting and resolving customer system problems across a broad range of technologies.The...
-
Desktop Support Engineer
3 days ago
New York, New York, United States Blake Smith Staffing, LLC Full timeAbout the Opportunity:Blake Smith Staffing, LLC is seeking a highly motivated Desktop Support Engineer to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our desktop environment.Key Responsibilities:Design, implement, and maintain a reliable desktop infrastructure.Provide Tier 2 and Tier...
-
Desktop Support Professional
6 days ago
New York, New York, United States Lincoln IT Full timeJob Title: Tier II Support EngineerOverview:Lincoln Computer Services seeks a seasoned Tier II Support Engineer with a minimum of 5 years of hands-on experience in IT support and troubleshooting.Responsibilities:Deliver high-quality phone support and remote remediation for workstation issuesTroubleshoot and resolve complex customer system problemsPerform...
-
Desktop Support Engineer
4 weeks ago
New York, New York, United States Mindlance Full timeJob Title: Desktop Support EngineerEstimated Salary: $50,000 - $60,000 per yearWe are seeking a highly skilled Desktop Support Engineer to join our IT team at Mindlance. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices.Responsibilities:Provide technical...
-
Desktop Support Engineer
4 weeks ago
New York, New York, United States SourcePro Search, LLC Full timeJob Title: Desktop Support EngineerWe are seeking an experienced Desktop Support Engineer to join our team at SourcePro Search, LLC. As a Desktop Support Engineer, you will be responsible for providing expert-level technical support to our users, troubleshooting desktop operating system, connectivity, and applications issues, and developing and implementing...
-
Desktop Support Engineer
4 weeks ago
New York, New York, United States Blake Smith Staffing, LLC Full timeAbout the PositionWe are seeking a highly skilled Desktop Support Engineer to join our team at Blake Smith Staffing, LLC in NYC. This is a full-time position with a competitive salary of $82,000 per annum.Responsibilities:Provide technical support for desktop hardware and software issues.Configure and troubleshoot computer hardware and software.Perform...
-
Desktop Support Engineer
5 days ago
New York, New York, United States Columbia University Full timeTechnical ExpertiseColumbia University is seeking a highly skilled Desktop Support Engineer to join our team. This role is responsible for providing technical support services to end-users, working closely with Desktop Support and all CUIMCIT clients. The successful candidate will have strong knowledge of PC and Apple operating systems, network...
-
Desktop Support and Service Desk Engineer
5 days ago
New York, New York, United States ION GROUP Full timeJob OverviewWe are seeking a skilled Desktop Support and Service Desk Engineer to join our US IT Service Desk team in NYC (midtown).The ideal candidate will have a proven track record in desktop support, with experience working in Financial Services and Software Engineering environments.ResponsibilitiesProvide exceptional support to users via various...
-
Desktop Engineer
5 days ago
New York, New York, United States Lincoln IT Full timeLINCOLN IT is a leading provider of custom IT solutions, serving clients in the New York City and Long Island areas. We are seeking an experienced IT professional to join our team as a Desktop Engineer, responsible for delivering high-quality technical support to our clients.About the RoleThis is a challenging and rewarding opportunity for a skilled IT...
-
Virtual Desktop Engineer
5 days ago
New York, New York, United States TBG | The Bachrach Group Full timeTBG | The Bachrach Group is seeking a skilled Virtual Desktop Engineer to join our technology team. This role focuses on improving the stability and performance of IT desktop and software applications.Key Responsibilities:Lead design, monitoring, upgrades, and maintenance of Citrix/Desktop systems, ensuring seamless user experience.Manage Citrix/Desktops,...
-
IT Desktop Support Specialist
4 weeks ago
New York, New York, United States Mondrian Alpha Full timeWe are looking for a skilled Desktop Support Engineer to join our team at Mondrian Alpha, a global leader in real estate investment trusts.In this role, you will play a critical part in supporting end users by managing desktop environments, deploying new software, and maintaining internal systems.Key responsibilities include:Providing top-notch desktop...
-
Desktop Support Specialist
4 weeks ago
New York, New York, United States CyberTec Full timeCyberTec's SCCM Engineer Position:This is a Hybrid position (remote and onsite in NYC) offering an open/competitive salary. As an SCCM Engineer, you will be responsible for maintaining, configuring, and supporting desktop technologies in a distributed environment. This includes upgrading the SCCM infrastructure to new hardware, improving SCCM performance,...
-
Desktop Support Specialist
5 days ago
New York, New York, United States Hunter Bond Full timeJob Overview:Hunter Bond is seeking a highly skilled Desktop Support Engineer to join our elite macro trading organization in New York. This is a contract position offering an excellent hourly rate and the chance to work in a fast-paced, high-performing environment.About the Role:Provide comprehensive desktop support to users on the trading floor,...
-
Desktop Support Engineer
7 days ago
New York, New York, United States Cyera Full timeThis is an excellent opportunity to work with a team that is reinventing data security. As the first point of contact for internal users, you will provide exceptional technical support and ensure a seamless IT experience.Requirements:3+ years of experience in a help desk, desktop support, or IT support role.Proficiency with Windows, macOS, and common...
-
Desktop Hardware Engineer
3 weeks ago
New York, New York, United States Momentum Resource Solutions Full timeAbout the RoleWe are looking for a highly skilled Desktop Hardware Engineer to join our team at Momentum Resource Solutions. In this role, you will be responsible for designing, building, and maintaining high-performance desktop computers.Estimated Salary: $70,000 - $90,000 per yearJob ResponsibilitiesDesign and build custom desktop computersInstall and...
-
Technical Desktop Support Specialist
5 days ago
New York, New York, United States Gotham Technology Group Full timeJob DescriptionGotham Technology Group is seeking a skilled Technical Desktop Support Specialist to provide comprehensive technical assistance during the late shift (3 PM - 12 AM). This role involves addressing helpdesk requests after hours, managing tasks that require off-hours attention, and delivering top-tier support with minimal supervision.Key...
-
Virtual Desktop Engineer
4 weeks ago
New York, New York, United States Averity Full timeJob SummaryWe are seeking a skilled Virtual Desktop Engineer to join our Information Services Department as an Infrastructure Specialist. In this role, you will be responsible for designing, implementing, and maintaining the firm's virtual desktop infrastructure.About UsAverity is a leading global law firm with a rich history of innovation and excellence in...
-
Remote Desktop Services Engineer
2 weeks ago
New York, New York, United States Saxon Global Full timeJob Details: This is a full-time position, with a focus on supporting and maintaining our virtual desktop infrastructure. You will work closely with our IT team to identify and resolve technical issues, and provide expert guidance on the use of our virtual desktop platform.Benefits: In addition to a competitive salary, we offer a comprehensive benefits...
-
Desktop Systems Engineer
4 days ago
New York, New York, United States E-talentnetwork Full timeAbout Us:E-talentnetwork is a leading provider of innovative technology solutions. Our team of experts is dedicated to delivering exceptional service and support to our clients.Job Overview:We are seeking a skilled Desktop Systems Engineer to join our team. The successful candidate will be responsible for installing, administering, testing, and maintaining...
-
Virtual Desktop Infrastructure Engineer
2 days ago
New York, New York, United States Motion Recruitment Full timeCompany OverviewOur client, a leading international organization, is seeking a Virtual Desktop Engineer to shape the strategy, design, and management of their virtual desktop infrastructure across both on-premises and cloud environments.Job DescriptionThe ideal candidate is a proactive problem solver, able to thrive in a dynamic, fast-paced setting. Have...