Animal Control Administrative Specialist
13 hours ago
The Animal Control Administrative Specialist is responsible for performing complex administrative tasks in support of the Jefferson County Sheriff's Office (JCSO) Animal Control Unit. This includes front desk/reception duties, records management, database maintenance, and producing reports. The specialist will also answer inbound calls from citizens and work closely with the Jefferson County Public Health Department (JCPHD), all JCSO divisions, and JeffCom.
- Responsibilities include answering incoming calls, taking ordinance violation complaints, and taking requests for service for nuisance wildlife and deceased animals.
- The specialist will enter animal control service calls, correspondence, and documents into the animal control records management system or via JeffCom.
- They will also receive and upload witness statements, photographs, videos, and other relevant information to the animal control records management system.
- Additionally, the specialist will perform follow-up via telephone to offense reports taken by animal control officers and write supplemental reports.
- They will monitor the animal control and law enforcement radio channels to dispatch calls, provide information, and perform status checks on officers in the field.
- The specialist will provide service to all in-person customers at the animal control office by answering questions, supplying records, accepting fines, and issuing dog licenses.
- They will also perform administration tasks in support of the office, including receiving, opening, and routing incoming mail, maintaining office supplies and forms, and maintaining a filing system.
- The specialist will process county credit card payments for office purchases and prepare vouchers for payment.
- They will also monitor kennel inventory and update animal control records management system with animal dispositions.
- Furthermore, the specialist will coordinate and work with the Jefferson County Public Health Department (JCPHD) on cases involving animal bites, rabies exposures, and other zoonotic diseases.
- They will respond during emergency situations to assist officers in the field with communications, call taking, disposition updating, and organizing at the animal control command post.
Requirements include a GED or High School Diploma and a minimum of one year of work experience. Certifications are not required.
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