Service Advisor

2 days ago


Cheyenne, Wyoming, United States Laramie Range Ford Full time

Job Summary:

 

A Service Advisor at Laramie Range Ford is responsible for ensuring exceptional customer experiences through efficient and accurate repair order completion. Key responsibilities include explaining vehicle symptoms to technicians, recommending necessary maintenance, and communicating with customers about repair status.

 

Responsibilities:

 

  • Maintain accurate records of customer interactions and repair orders
  • Communicate effectively with customers, technicians, and management
  • Recommend necessary maintenance and repairs based on vehicle age, mileage, and history
  • Prepare and explain estimates to customers
  • Monitor and update customers on repair progress

 

Requirements:

 

  • Proven customer service skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer literacy
  • Valid driver's license

 

Benefits:

 

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment

 

About Laramie Range Ford:

 

Laramie Range Ford is an equal opportunity employer committed to diversity and inclusion. We value our employees and strive to create a positive and supportive work environment.

 

Apply today to become a part of our team


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