Service Advisor

4 days ago


Cheyenne, Wyoming, United States Cowboy Dodge Chrysler Jeep Ram Full time

About Us

Cowboy Chrysler Dodge Jeep Ram is a family-owned and operated dealership serving the Denver and Cheyenne area for over 40 years. We are committed to our customers and employees alike, investing in our team members to ensure their success.

Job Summary

We are seeking a highly motivated Service Advisor to own our customers' experience in the service lane. As the first point of contact, you will be well-versed in product offerings, inventory needs, and customer service. Your role will involve greeting vehicle owners, explaining the repair process, and ensuring prompt, courteous, and effective service.

Responsibilities

  • Oversee the flow of the drive lane to ensure customers receive exceptional service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for owner inquiries, ensuring customers are not mishandled.
  • Distribute work between technicians efficiently to maximize productivity.

Qualifications

  • Organized and friendly personality.
  • Demonstrated ability to manage others.
  • Excellent time management skills.
  • Fantastic communication skills with customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willingness to submit to a pre-employment background check and drug screen.

What We Offer

  • Paid Chrysler training.
  • Top pay plans in the market.
  • Promotion opportunities from within.
  • Career pathing with a dedicated leadership team.
  • High-volume store with a large new inventory dealership in Wyoming.
  • Paid vacation days.

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