Pump Technical Operations Specialist
6 days ago
We are seeking a highly skilled Pump Technical Operations Specialist to join our team. This role will be responsible for providing technical support and training to customers in the United States and Canada.
Responsibilities- Technical Support & Expertise
- You will serve as the primary technical contact for customers in your territory, providing advanced troubleshooting and facilitating pump repairs.
- You will deliver technical training sessions to customers, focusing on proper operation, maintenance, and troubleshooting of LEWA and Nikkiso products.
- You will coordinate with authorized service centers in the region, building close relationships with service personnel to ensure seamless repairs and support.
- Aftermarket Revenue Growth
- You will own the revenue growth for your territory through repairs, spare parts sales, and customer training initiatives.
- You will develop and execute a strategic plan to engage customers who have not purchased spare parts for their assets.
- You will identify and pursue new business opportunities within your territory, driving aftermarket sales and service revenue.
- Customer Engagement & Relationship Building
- You will establish yourself as a trusted advisor by consistently delivering technical value and ensuring customer satisfaction.
- You will build strong, lasting relationships with customers, helping them understand the benefits of LEWA's products and services for their long-term operational success.
- You will act as the liaison between the customer and LEWA's internal technical and service teams to ensure smooth and effective communication.
- A competitive salary range of $80,000 - $110,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Ongoing training and professional development opportunities.
- A dynamic and inclusive work environment that values diversity and promotes a sense of belonging.
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