Pump Technical Operations Specialist

6 days ago


Cheyenne, Wyoming, United States Atlas Copco Full time
Job Description

We are seeking a highly skilled Pump Technical Operations Specialist to join our team. This role will be responsible for providing technical support and training to customers in the United States and Canada.

Responsibilities
  • Technical Support & Expertise
    • You will serve as the primary technical contact for customers in your territory, providing advanced troubleshooting and facilitating pump repairs.
    • You will deliver technical training sessions to customers, focusing on proper operation, maintenance, and troubleshooting of LEWA and Nikkiso products.
    • You will coordinate with authorized service centers in the region, building close relationships with service personnel to ensure seamless repairs and support.
  • Aftermarket Revenue Growth
    • You will own the revenue growth for your territory through repairs, spare parts sales, and customer training initiatives.
    • You will develop and execute a strategic plan to engage customers who have not purchased spare parts for their assets.
    • You will identify and pursue new business opportunities within your territory, driving aftermarket sales and service revenue.
  • Customer Engagement & Relationship Building
    • You will establish yourself as a trusted advisor by consistently delivering technical value and ensuring customer satisfaction.
    • You will build strong, lasting relationships with customers, helping them understand the benefits of LEWA's products and services for their long-term operational success.
    • You will act as the liaison between the customer and LEWA's internal technical and service teams to ensure smooth and effective communication.
What We Offer
  • A competitive salary range of $80,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Ongoing training and professional development opportunities.
  • A dynamic and inclusive work environment that values diversity and promotes a sense of belonging.


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