Senior Systems Operations Engineer

1 month ago

Iselin, New Jersey, United States Wells Fargo Full time
About this Role

We are seeking an experienced individual to provide platform support for Commercial and Corporate & Investment Banking Technology (CCIBT) organization and the applications and infrastructure they support.

Key Responsibilities
  • Provide technology solutions to the LOBs and manage the applications portfolio in terms of skills, stability, security, scalability, speed, and cost.
  • Support setup, maintenance, and troubleshooting of the Commercial Capital systems.
  • Provide day-to-day support to the business users, monitor systems, perform technical refresh activities, application migration, and BCP activities.
  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area.
  • Contribute to increasing system efficiencies and lowering the human intervention time on related tasks.
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.
  • Work with vendors and other technical personnel for problem resolution.
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards.
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve the highest levels of systems and infrastructure availability.
Requirements
  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 3+ years of experience with using container technologies such as Docker, Kubernetes, or Swarm for cloud deployment.
  • 3+ years of experience with CI/CD automation using tools such as PowerShell, Bash, or Python.
  • 3+ years of experience with systems health and performance monitoring tools such as App Dynamics, Dynatrace, and Splunk.
  • 3+ years of experience with application development and deployment.
  • 3+ years of experience providing production support in a 24/7 environment.
Desired Qualifications
  • 3+ years of Red Hat Linux or UNIX support experience.
  • 3+ years of Share Point site development.
  • 2+ years of relational database experience.
  • 3+ years of Grid computing platform experience (IBM Spectrum Symphony or Tibco Grid Server).
  • Knowledge and understanding of application lifecycle, from design and development to testing, implementation, and production support.
  • Familiarity with at least one managed Kubernetes platforms (EKS, AKS, GKE).
  • Knowledge and hands-on with application observability tools (Splunk, ELK, Grafana, Prometheus).
  • Knowledge and understanding of technology platform development including large-scale technology in a capital markets environment.
  • Hands-on experience capturing functional and non-functional requirements, grid/caching data flow issue troubleshooting.
  • Experience using data analysis skills using SAR, PerfMon, Tcpdump, SAR, etc. to analyze and correct performance issues.
  • Experience with process automation using Linux or Windows scripting, Share Point flows.
  • Documentation tools experience like Visio, MS Word, Confluence, Excel, Splunk, etc.
  • Experience communicating and providing clarity on requirements to Tech Team.
  • Ability to discuss and educate Quality Assurance and Production Support teams.
Job Expectations
  • Flexibility to work in a 24/7 environment, including weekends, holidays, and on-call.
  • This position is not eligible for Visa sponsorship.
  • Relocation assistance is not available for this position.
  • This position offers a hybrid work schedule.

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