Restaurant Operations Manager

6 days ago


Orlando, Florida, United States Outback Steakhouse Full time
About Us
We believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Restaurant Operations Manager is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.

This role requires most of the time spent working directly with employees throughout the restaurant as well as interacting with customers. Specific duties include managing all employees to maintain high employment quality standards, ensuring that the restaurant is fully staffed, and employees are trained in all aspects of job responsibilities. Effective security protocols must be implemented to ensure the ongoing safety of both our employees and guests. Responding to complaints and developing initiatives to build sales, profitability, and guest counts are also key responsibilities. Estimated salary for this position is $85,000 - $125,000 per year.

Requirements for the position include a minimum 3-5 years of experience in a managerial role, preferably as a General Manager. Demonstrating ability to deliver outstanding guest service and handle guest complaints professionally, knowledge of maintaining high standards of food quality and service, and proven ability to recruit, train, and motivate a team are essential. Hands-on experience in all facets of front-of-house and back-of-house is necessary, along with availability to work a flexible schedule (nights & weekends). Minimum 21 years of age with legal authorization to work in the United States and qualifying to hold a state liquor license are also requirements.

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