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Client Support Supervisor

2 months ago

Springfield, Virginia, United States Home Helpers Home Care of Springfield, VA Full time
Job Overview

The Client Care Manager plays a crucial role in guaranteeing that our clients receive exceptional support. This position involves creating a personalized Care Plan during the initial client assessment and ensuring it is regularly updated based on ongoing client interactions.

We are committed to providing a fulfilling work atmosphere that includes a variety of benefits such as:

  • Attractive salary structure
  • Performance-based rewards
  • Opportunities for professional development and advancement
Key Responsibilities:
  • Facilitate client intake sessions and formulate initial Care Plans
  • Manage Client and Caregiver data within scheduling systems
  • Engage in staffing decisions to enhance caregiver-client compatibility and Care Plan execution
  • Conduct client visits as necessary
  • Participate in annual evaluations of caregiver performance
  • Attend staff meetings and training as required
  • Perform additional tasks as assigned
Required Qualifications:
  • Strong communication, computer, organizational, and time management skills are vital
  • Previous experience in care management is essential
  • Ability to thrive in a dynamic environment with minimal oversight, manage stress effectively, and demonstrate flexibility
  • Maintain a professional appearance and conduct
  • Exhibit a strong work ethic
  • This position is not remote.
  • A reliable vehicle is necessary.