Warehouse Operations Manager

3 days ago


Decatur, Illinois, United States Service Supply Full time
Job Title: Warehouse Lead

**Job Summary:**

We are seeking a highly motivated and organized Warehouse Lead to join our team at Service Supply. The successful candidate will be responsible for overseeing the daily operations of our warehouse, ensuring efficient and accurate processing of orders, and maintaining a high level of customer satisfaction.

**Key Responsibilities:**

  • Coordinate and supervise warehouse activities, including receiving, picking, packing, and shipping
  • Manage inventory levels, conduct cycle counts, and maintain accurate records
  • Process orders, locate products, and handle returns in a timely and efficient manner
  • Assist customers with loading their orders onto their vehicles
  • Continuously improve productivity and efficiency of processes throughout the operational organization
  • Correct and/or report any inventory inaccuracy or problem resulting in customer dissatisfaction and maintain a clean and organized work area

**Requirements:**

  • High school diploma/GED, and/or equivalent experience is required
  • 3+ years of warehouse experience (receiving, picking, packing, shipping, loading/unloading trucks), and forklift experience
  • 1-2 years of previous leadership experience preferred
  • Ability to read, interpret and comprehend documents such as training instructions, shipping tickets, procedure manuals, etc. at a fast pace
  • Ability to understand and apply instructions furnished in written, oral, or diagram form
  • Ability to use critical thinking to solve problems involving several variables in standardized situations
  • Ability to communicate effectively with both verbal and written communications with internal and external customers
  • Ability to add, subtract, multiply, and divide accurately and efficiently
  • Must pass forklift training and maintain forklift certification
  • Must maintain valid drivers license, clean driving record and DOT Medical Certification
  • Requires lifting ability of up to 70 pounds, with frequent lifting of 40-60 pounds
  • Ability to stand and/or walk on a concrete surface 8 to 10 hours a day
  • Ability to withstand fluctuating temperature changes
  • Flexible and willing to perform other tasks as assigned in an environment where job duties shift
  • Basic computer knowledge including Microsoft Word, Excel and Outlook
  • Experience with SAP is advantageous

**What We Offer:**

  • Health, Vision and Dental Benefits for Full-time Employees & their Families
  • Paid Time Off start accruing on day one
  • Paid Holidays
  • 401(K) with Company Match
  • Free Life Insurance
  • Partner Discounts (Ford, Verizon, Harley Davidson and more)

**About Us:**

Service Supply is a leading provider of industrial supplies and services. We are committed to delivering exceptional customer service and providing a safe and healthy work environment for our employees.

**Equal Opportunity Employer:**

Service Supply is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.



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