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Family Shelter Case Manager

4 weeks ago


Aurora, Illinois, United States Hesed House Full time
Job Description

Job Title: PADS Family Shelter Bilingual Case Manager

Ministry: PADS Family Shelter

Reports to: Director of PADS Family Shelter

FLSA Status: Salary Exempt

ORGANIZATIONAL BACKGROUND

Hesed House is a faith-based organization serving the homeless as the second largest shelter and comprehensive resource center in Illinois. Our programs serve an average of 1000+ individuals per year.

PRIMARY DUTIES AND RESPONSIBILITIES

The PADS Family Shelter Bilingual Case Manager is responsible for providing case management services to the families of the PADS Family Shelter. The Case Manager conducts intakes, assessments, service planning and goal setting in a housing focused manner.

  • Establishes goals with the program participants and potential participants, provides case management, counseling, records case notes, and effectively tracks progress using SP5.
  • Provides tools and services necessary for the participants to achieve goals and advocates for the participant when needed.
  • Responsible for connecting the participant to community resources and outside services.
    • Provides or arranges for transportation for participants as needed.
    • Carries out duties and responsibilities in a timely and indiscriminate manner.
    • Responsible for making sound decisions in stressful situations with minimal supervision.
    • Assists in assigned work responsibilities and other duties fundamental to the upkeep, maintenance, and wellbeing of PADS Family Shelter and the Hesed House organization.
    • Attends program, all staff and supervision meetings as scheduled/requested.