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Customer Service Representative

2 months ago

Corpus Christi, Texas, United States Michaels Stores Full time

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making recommendations to drive sales.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Unload merchandise from trucks, restock shelves, and maintain a clean and organized store environment.
  • Work collaboratively with the sales team to achieve sales goals and meet customer needs.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit card transactions.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.