Direct Service Professional

7 days ago

Ashland Massachusetts, United States Advocates Full time
About the Role

We are seeking a dedicated and compassionate Direct Service Worker to join our team at Advocates. As a Direct Service Worker, you will play a vital role in supporting individuals experiencing mental health and/or substance use challenges.

Key Responsibilities
  • Develop and implement individualized treatment plans in collaboration with the treatment team.
  • Provide ongoing support, guidance, and role modeling to program residents, promoting independence and goal achievement.
  • Assist with medication management, financial tasks, and community integration efforts.
  • Document progress towards treatment goals and communicate effectively with the treatment team.
  • Participate in treatment meetings, including weekly staff meetings, to ensure comprehensive care.
  • Perform interventions that address client goals and result in skill development.
  • Link clients with other program staff and service providers to ensure a seamless care experience.
  • Monitor and document medication administration, ensuring a safe and healthy environment.
  • Ensure a clean, safe, and home-like environment for clients, adhering to divisional expectations.
  • Remain alert and vigilant throughout scheduled work shifts, prioritizing client safety.
  • Ensure all paperwork, reports, and trainings are up-to-date and completed within divisional timelines.
  • Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
  • Provide crisis intervention and access emergency services as needed, prioritizing client well-being.
Requirements
  • Bachelor's Degree or High School Diploma/GED with one year of related experience.
  • Excellent interpersonal, judgment, and coaching skills.
  • Strong written and verbal communication skills.
  • Ability to utilize basic computer applications.
  • Desire to thrive in a fast-paced, client-centered, team-oriented environment.
  • Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
  • Strongly prefer a candidate with a demonstrated understanding of and competence in serving culturally diverse populations.
About Advocates

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. We foster a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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