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Assistant Manager Position
2 months ago
At David's Bridal, we are seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will play a vital role in driving sales growth, improving customer satisfaction, and leading a high-performing team.
Key Responsibilities- Customer Focus: Lead and model a customer-first culture across all roles, ensuring a five-star customer experience.
- Active Floor Management: Assign shifts, review results, and provide feedback to maintain a high level of customer satisfaction.
- Coaching and Development: Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
- Store Operations: Monitor store payroll to ensure hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles.
- Sales Performance: Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership.
- Inventory Management: Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first-quality standards for all merchandise.
- Communication: Communicate daily sales goals to all team members and drive action through regular feedback and coaching.
- Performance Management: Observe individual team member performance and enforce action plans for improvement through regular performance discussions.
- Talent Development: Assist in building a strong bench and talent pipeline, ensuring the store is always staffed to achieve all staffing goals.
- Education: High School Diploma or degree.
- Experience: Two-four years prior retail management experience in an apparel or specialty store environment.
- Technical Skills: Prior experience with a computerized POS system.
Full-time hours, Sunday through Saturday, 40 hours a week. While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.