Assistant Store Manager
6 days ago
Papa Murphy's is seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, while promoting a culture that embodies our core values of Quality, Service, Integrity, and Team Work.
Key Responsibilities:- Exhibit readiness to take responsibility of a shift by wearing a clean, wrinkle-free uniform and showing up at the assigned time.
- Complete all daily and weekly store paperwork, including Weekly Sales Reports (WSR), inventory and labor breakdown reports.
- Travel to the bank to purchase change and pick up deposit bags.
- Place and receive food and beverage orders.
- Train team members in all positions in the store.
- Assist the Store Manager with team member orientations and give hiring recommendations to the Manager.
- Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations).
- Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease.
- High school diploma or general education degree (GED) required.
- 1-2 Years previous supervisory and QSR management experience.
- Food Handlers Card and/or Serve Safe Certified preferred but not required.
- Must be able to pass a criminal background check.
- Build and maintain positive relationships with supervisors, co-workers and guests.
- Demonstrate good written and oral communication skills.
- Demonstrate excellent customer service skills.
- Ability to manage various difficult or emotional customer situations.
- Basic computer skills, including MS Word, Excel, Outlook, and POS.
- Ability to read and apply fundamental math skills, including weights and measurements.
- Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
- Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
- Occasionally required to bend and stoop, kneel or crouch.
- Must be able to lift and/or move up to 30 pounds.
- Maintain punctual and regular attendance.
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