Field Assurance Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Field Assurance Specialist to join our team at MillenniumSoft. As a Field Assurance Specialist, you will be responsible for handling customer complaints and providing technical support for ultrasound equipment.
Key Responsibilities:
- Respond to customer inquiries and provide diagnostic assistance over the phone.
- Provide follow-up service to customers who have recently had service interactions.
- Maintain accurate records and documentation on service tickets.
- Interface with advanced support specialists as required.
Requirements:
- Minimum High school diploma, GED, or equivalent.
- Demonstrated human relations and communication skills.
- Experience in Word Processing and spreadsheets, and strong telephone skills.
What We Offer:
As a Field Assurance Specialist at MillenniumSoft, you will have the opportunity to work with a dynamic team and develop your skills in customer service and technical support.
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