Night Auditor

6 days ago


Blue Springs, Missouri, United States Drury Hotels Company, LLC Full time
Job Summary

We are seeking a highly skilled Night Auditor to join our team at Drury Hotels Company, LLC. As a Night Auditor, you will be responsible for performing front desk related functions, including checking guests in and out, promoting sales-related programs, and maintaining guest records. You will also be responsible for auditing the previous day's receipts to verify and balance entries, running reports, and verifying accuracy of information.

Key Responsibilities
  • Perform front desk related functions, including checking guests in and out, promoting sales-related programs, and maintaining guest records.
  • Audit the previous day's receipts to verify and balance entries, run reports, and verify accuracy of information.
  • Ensure an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
  • Respond promptly and efficiently to inquiries, requests, and complaints with a +1 Service Attitude.
  • Contribute to maintaining a positive work environment at all times for our diverse team and guests.
Requirements
  • Ability to take written and verbal direction and speak English clearly and read English.
  • Ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
  • Ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
  • Thorough knowledge of Drury Hotels' policies and procedures, for guest services.
  • Ability to handle money, make change, and utilize office machines in the normal day-to-day activities.
  • Maintain the front desk lobby area in a clean and organized manner.
  • Comply with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests, and the hotel.
What We Offer

We offer a competitive salary, quarterly bonuses, flexible scheduling, paid time off, hotel discounts, and free room nights. We also offer career growth opportunities, mentorship, cross-training, development plans, management training, and more. Our company is committed to the well-being of our team members, offering medical, dental, vision, prescription, life, disability, and Team Member Assistance Program. We also offer a company-matched 401(k) plan.

We are an award-winning company, ranked among Forbes' Best Midsize Employers and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row.


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