Night Auditor

4 days ago


Blue Springs, Missouri, United States Drury Hotels Company, LLC Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Drury Hotels Company, LLC. As a Night Auditor, you will be responsible for performing various front desk-related functions, including checking guests in and out, promoting sales-related programs, and maintaining accurate records.

Key Responsibilities:

  • Perform front desk duties, including checking guests in and out, handling cash and credit transactions, and maintaining accurate records.
  • Conduct nightly audits to verify and balance entries, run reports, and ensure accuracy of information.
  • Assist with the setup and service of breakfast, including food preparation and cleaning.
  • Provide exceptional guest service, responding promptly and efficiently to inquiries, requests, and complaints.
  • Contribute to maintaining a positive work environment by being a team player and providing a hospitable environment for guests.

Requirements:

  • Ability to take written and verbal direction and speak English clearly and read English.
  • Ability to relate to the public in a warm, friendly manner and provide a hospitable environment.
  • Ability to give attention to detail and handle multiple tasks simultaneously and efficiently.
  • Thorough knowledge of Drury Hotels' policies and procedures for guest services.
  • Ability to handle money, make change, and utilize office machines in the normal day-to-day activities.
  • Ability to work alone as scheduled and maintain the front desk lobby area in a clean and organized manner.

What We Offer:

  • Incentives, including quarterly bonuses up to $3200/year based on hotel results.
  • Work-life-balance, including flexible scheduling, paid time off, hotel discounts, and free room nights.
  • Career growth opportunities, including mentorship, cross-training, development plans, management training, and more.
  • Health and well-being benefits, including medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
  • Retirement benefits, including company-matched 401(k).

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