Enterprise Systems Administrator
4 weeks ago
About the Role:
Savers | Value Village is seeking a highly skilled Enterprise Systems Administrator to join our team. As a key member of our IT department, you will be responsible for analyzing, installing, troubleshooting, and maintaining our enterprise systems, including client/server systems and applications.
Key Responsibilities:
- Creation, maintenance, configuration, and reliable operation of physical and virtual endpoint devices
- Installation and upgrade of computer components, operating systems, and software as required
- Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Providing documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Performing or delegating regular endpoint operations and implementing appropriate processes for endpoint remediation
- Leading desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- AD / AAD / M365 operations and support
- Interacting with customers and staff at the technical level, as required
Requirements:
- SCCM and Intune administration experience required
- Strong knowledge of system hardware, software, and all MS Operating Systems
- Experience with scripting and automation tools
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 5-7 years system administration experience
About Us:
Savers | Value Village is a purpose-driven company with a business model that people love for our impact on both the planet and local communities. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. We offer comprehensive onboarding and training from day one, in-house expertise, and a range of benefits, including bundled health plans, company-paid life insurance, and a 401k plan with generous company matching contributions.
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