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Business Control Manager

2 months ago

Wilmington, Delaware, United States M&T Bank Full time

Job Summary:

The Policy and Procedure Specialist will play a critical role in supporting the business control functions of the Global Capital Markets (GCM) division at M&T Bank. This position will be responsible for managing existing policies and procedures, identifying new areas for improvement, and collaborating with cross-functional teams to ensure consistency and standardization across the organization.

Key Responsibilities:

  • Develop and maintain a comprehensive portfolio of policies and procedures, ensuring they are up-to-date, accurate, and aligned with regulatory requirements.

  • Partner with technology and transformation teams to ensure changes to the operating model and processes are reflected in policies and procedures.

  • Identify and address material gaps or inconsistencies between procedures and day-to-day business practices, collaborating with risk and business stakeholders to close these gaps.

  • Oversee the taxonomy of business controls across the value chain, ensuring controls included in procedures align with what is documented in compliance systems.

  • Work closely with the M&T Bank Policies team to understand applicable policies and identify gaps, drafting and implementing GCM-specific policies in consultation with legal, compliance, and risk teams.

  • Participate in M&T Bank-level policy review projects and calls, providing GCM inputs and communicating M&T Bank-level changes to GCM business product leaders, working closely with the Change Management team.

  • Represent GCM in internal or external audits, providing procedures or policy-related documents for audit examinations and handling any queries associated with the examination.

  • Collaborate with compliance, operations, legal, and various product leaders to obtain feedback on changes to regulations or processes, performing impact analysis on existing policies and procedures.

  • Support other business control tasks as needed.

Requirements:

  • Bachelor's degree in finance or accounting with audit concentration preferred.

  • Minimum of 8 years of relevant experience, including corporate trust experience with an excellent understanding of its products and processes.

  • Strong writing skills and prior experience drafting, editing, and publishing policies or procedures.

  • Ability to reach out to various owners of processes and operations to receive feedback on changes to update procedures.

  • Exam management experience, working with auditors and examiners, is preferred.

  • Experience scheduling and coordinating meetings, circulating minutes, and following up on actions.

  • Well-organized to manage a calendar of upcoming reviews and ability to plan well in advance required.

  • Ability to multitask and experience interacting with all levels of personnel, or ability to build relationships with management and business partners.

  • Excellent verbal and written communication skills.

Compensation:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $91,061.75 - $151,769.58 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.